Zapegg Tax Consultant, a trusted name in tax and financial advisory services in the UAE, is hiring a dedicated Customer Care Executive to join our dynamic team in Dubai. In this role, you will be the first point of contact for our clients, ensuring a seamless and professional customer experience that reflects our brand values. If you are passionate about helping people, solving problems, and working in a fast-paced office environment, this is your chance to grow your career in a reputable organization.
As a Customer Care Executive, your main responsibility will be to handle client inquiries through phone, email, and in-person visits, ensuring timely and accurate responses. You’ll also assist in scheduling appointments, following up on service requests, and maintaining client records in our CRM system. Your communication skills and attention to detail will play a key role in building lasting client relationships and supporting internal teams with feedback and updates.
To succeed in this role, you should have a customer-first mindset, strong interpersonal skills, and a good understanding of business communication. Prior experience in a customer support or front-desk role is a plus, especially in finance, tax, or consulting firms.
Qualifications & Skills:
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Proven experience in customer service, client relations, or front office roles.
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Excellent spoken and written communication skills in English (Arabic is a plus).
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Familiarity with CRM systems and basic office software (e.g., MS Office Suite).
Location: Dubai, UAE
Why Join Zapegg Tax Consultant?
At Zapegg, we believe that client satisfaction begins with a motivated team. As part of our growing company, you’ll benefit from a supportive environment, opportunities for training, and a clear path for career advancement in the professional services industry.
