Zapegg Tax Consultant is looking for a skilled and proactive IT Support Engineer to join our team in Dubai. This role is ideal for a tech-savvy professional who enjoys troubleshooting, ensuring smooth IT operations, and supporting end-users in a dynamic business environment. If you have a passion for technology and problem-solving, we invite you to be part of our growing company.
Key Responsibilities:
- Provide technical support to employees, troubleshooting hardware, software, and network issues.
- Install, configure, and maintain computer systems, printers, and other IT equipment.
- Monitor system performance and ensure security measures are in place to protect company data.
- Assist with software updates, patches, and system upgrades.
- Manage IT-related documentation, including user manuals and system reports.
- Support the IT team in implementing new technologies and improving efficiency.
- Respond to IT service requests in a timely and professional manner.
Qualifications & Skills:
- Bachelor’s degree in IT, Computer Science, or a related field.
- Proven experience as an IT Support Engineer or similar role.
- Strong knowledge of Windows and Mac operating systems.
- Familiarity with networking concepts, firewalls, and security protocols.
- Excellent troubleshooting and problem-solving skills.
- Ability to communicate technical concepts clearly to non-technical users.
At Zapegg Tax Consultant, we value innovation and efficiency. Join us in Dubai and be a part of a team that drives technological excellence in the financial sector!